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Citizens of Punjab will no longer need to visit offices to get certificates as the Punjab government led by Chief Minister Bhagwant Mann has approved the certificate S. M. S. have started giving directly to citizens’ mobiles through
Sharing this information, Punjab Administrative Reforms and Public Grievance Redressal Minister Aman Arora said that citizens will no longer need to go to any office/service center to get hard copies of certificates.
Aman Arora said that S. on the mobile of a citizen applying for a service. M. S. A link is sent through which the certificate can be downloaded by clicking on it. This certificate will be accepted in all offices and the authenticity of these certificates can also be checked online on e-seva portal. This step will not only save people’s time and energy but also save money as earlier people had to pay more than 50 rupees per certificate.
The Cabinet Minister said that so far about 15 lakh certificates have been given to the citizens through mobile. He said that S. on mobile. M. S. 16 types of certificates are being sent through, including birth certificate, death certificate, rural area certificate, income certificate, marriage certificate, income and assets certificate, residence certificate, SC/ BC/ OB. .C./ General Certificate, Old Age Pension, Disability Pension, Widow/ Destitute Women Pension, Pension for Dependent Children and Senior Citizen I.D. cards are included.
Gone are the days when huge files used to move from one table to another in government offices without any tracking, status checking and time limits for making certificates, he said. The e-service portal esewa.punjab.gov.in has solved all such issues and processing of applications has been speeded up without transferring the file from one place to another. The number of e-service pending cases is less than 0.25 percent.
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More than 430 services available on e-service portal
Mr. Girish Dayalan, Director of Administrative Reforms and Public Grievance Redressal Department, said that the e-service portal is being developed by a team of 40 software engineers and other technical experts of the department and it is being run smoothly. More than 430 services are being provided through this portal.
So far more than 3 crore applications have been processed using this portal and more than 6000 users are using this system including DC. Office, SDM Office, Tehsil Office, SMO Office, EOMC Office, DSSO Includes officers/employees of offices, agriculture department offices, private hospitals and service centers.
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District Technical Coordinator, District IT to train, supervise and support other departments for e-service portal at district level by Administrative Reforms Department. Manager, Assistant District IT Managers have been posted.
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